Help Center

Find answers, guides, and resources for BuildMart.

Browse by topic

For Buyers

Posting requirements, receiving offers, comparing suppliers.

For Sellers

Creating listings, finding leads, submitting offers.

Messaging & Offers

In-platform communication between buyers and sellers.

Billing & Plans

Subscriptions, lead credits, invoices, and upgrades.

Trust & Safety

Verification, reporting abuse, and staying safe.

Account & Settings

Profile, password, notifications, and account management.

Frequently asked questions

Is BuildMart free to use?

Yes — we offer a free tier for both buyers and sellers. Paid plans unlock higher limits and features like featured listings and priority support.

How does BuildMart make money?

Through subscription plans and optional paid features like featured listings and lead credits. We never take a commission on transactions.

How do I get verified?

Go to your company settings and submit business documents (business registration, GST/tax certificate). Our team reviews within 2 business days.

Can I use BuildMart outside the US?

BuildMart currently focuses on the US market, but international users are welcome to join. Listing locations and currency are US-based.

Still need help?

Our support team is available Monday–Friday, 8 AM – 6 PM PST.